Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes how fundzone collects, uses, and protects your personal information when you visit our website and interact with our handmade baby keepsake gift boxes and knitted blanket products. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable data protection laws.

Who We Are

We operate an online store specializing in handmade new baby milestone keepsake boxes and knitted blanket gift sets crafted with care in Carlow. As the data controller, we are responsible for ensuring that your personal information is processed lawfully and securely. Our contact details are provided at the end of this policy.

Information We Collect

We collect information in several ways:

• Order Information: When you make a purchase, we collect your name, email address, phone number, delivery address, and payment information.
• Contact Information: If you contact us with questions or feedback, we collect the information you provide in your message.
• Website Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and device information through cookies and analytics tools.
• Marketing Information: If you opt in to receive our newsletter or promotional communications, we collect your email address.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: We process order and delivery information to fulfill your purchase and provide customer service.
• Consent: We process your information for marketing communications only when you have explicitly consented.
• Legitimate Interest: We use analytics data to improve our website, understand customer preferences, and enhance the user experience.
• Legal Obligation: We may process information when required by Irish or EU law, including tax and accounting obligations.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and delivery updates
• Responding to your inquiries and providing customer support
• Improving our website, products, and services
• Sending marketing communications (only with your consent)
• Analyzing website traffic and user behavior
• Complying with legal and regulatory obligations
• Preventing fraud and ensuring the security of our services

Data Retention

We retain your personal information for specific periods based on the purpose of collection:

• Order Information: Retained for 7 years to comply with Irish tax and accounting requirements.
• Contact Form Messages: Retained for up to 24 months after your last interaction with us.
• Marketing Communications: Your email is retained until you unsubscribe from our mailing list.
• Website Analytics and Cookies: Data is retained for up to 14 months.
• Server Logs: Retained for up to 12 months for security and troubleshooting purposes.

Your Rights

Under Irish and European data protection law, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information, subject to certain legal exceptions.
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You can request your information in a portable format.
• Right to Object: You can object to certain types of processing, including marketing communications.
• Right to Lodge a Complaint: You have the right to file a complaint with the Data Protection Commission of Ireland if you believe we have violated your rights.

Cookies

We use cookies on our website to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. We use both essential cookies (required for website functionality) and analytical cookies (to understand how you use our site). You can manage your cookie preferences through your browser settings. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and conducting our business, such as payment processors and shipping partners. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the "Last updated" date at the top of this policy. Your continued use of our website following any changes constitutes your acceptance of the updated policy.